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FAQs for Existing Customers

Existing Customers Existing Customers FAQs Can I view my statement online?

Can I view my statement online?

No, unfortunately, we do not offer this service currently. This is something we are looking to develop in the future, but for the time being if you would like a statement or to request a settlement figure, please give us a call on 0203 476 7399, Monday to Friday from 9am to 5pm, or cs@tfsloans.co.uk.

Alternatively, you can go to our contact us page and send us a message.

More questions for FAQ –Existing Customers
What happens if a repayment is due on a bank holiday or weekend?How do I opt out of marketing?How can I find out what my current balance is?How can I request a settlement figure?How often do I receive statements?How can I change my details?Can I change my payment date? See all FAQ – Existing Customers

 

Registered Address

Broom House, 39 – 43 London Road, Hadleigh, Essex, SS7 2QL, Company Registered in England No. 6542065.

TFS Loans Ltd is authorised and regulated by the Financial Conduct Authority. 724439

 

Loans are subject to status and affordability. *Consolidating debts may increase the term and the total amount payable.

Before entering into any credit agreement please make sure you can afford the monthly repayments, we recommend that you seek independent advice if you are unsure of any of the terms of our agreement. There may be other taxes or costs, not paid through us or charged by us, that you have to pay in connection with the agreement.

Late repayments can cause you serious money problems. For help go to www.moneyadviceservice.org.uk

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