TFS has gone into Administration

Notice from Administrators

Allister Manson and Trevor Binyon of Opus Restructuring LLP were appointed Joint Administrators (the ‘Administrators’) of TFS Loans Limited (the ‘Company’ or ‘TFS’) on 8 February 2022.

TFS will continue to operate, although it will not be making any new loans. We are working closely with the Financial Conduct Authority (‘FCA’) to ensure that customers are treated fairly and in line with FCA guidance whilst we continue collecting outstanding loan balances.

Below are some answers to common questions that you are likely to want answered. See the FAQs page for more information regarding the Administration and what it means.

It is important to note that TFS will never ask you for your bank details over the phone and that you should treat any unexpected cold calls or conversations of this nature with suspicion.

The Administrators act as agents of the Company and without personal liability.

 

What does this mean for existing customers?

It is important that all customers continue to repay their loans in accordance with the terms of their agreements, as maintaining payments can have a positive impact on your credit score.

 

For queries relating to your loan

The team is available to help customers in the normal way. To contact us with any queries or to make a repayment we’re available Monday to Friday from 9am to 5pm on 01268 740 755 or email us at  collections@tfsloans.co.uk.

If you are in financial difficulty and having trouble making your repayments, then in the first instance give us a call, write or email us and we can help you through this by talking you through your options. Our team can be contacted on 01268 740 755. You can also find further information on our website here: https://www.tfsloans.co.uk/existing-customers/faqs/what-can-i-do-if-i-am-in-financial-difficulty-and-im-having-trouble-making-my-repayments/

 

Will it be possible to apply for new loans?

TFS will no longer be able to offer new loans, including new loans to existing customers.

If you need to speak to someone about a new loan, Credit Unions are community savings and loans providers.  You could also speak to a Community Development Finance Institution for possible alternative options.

 

Credit Unions

Unions can offer affordable loans to people within their local area. Credit Unions may be able to lend to people whose circumstances might mean they struggle to get a loan from other lenders. They often have branches in addition to phone and online support.

For more information visit: www.findyourcreditunion.co.uk

 

Community Development Finance Institutions (‘CDFIs’)

These are community lenders that offer affordable and flexible loans alongside free access to advice. You can apply for a loan from a CDFI either online or over the phone and there are branch services available in some areas.

For more information visit: https://www.findingfinance.org.uk/

 

What does this mean for guarantors?

There are no planned changes to the TFS processes, which means that if you are a guarantor then we will only contact you if we need to, for example because the borrower has missed too many payments. You can also find further information on our website here: https://www.tfsloans.co.uk/guarantor-loans/faqs/guarantors/

 

What does this mean for trade creditors/suppliers?

If you currently or previously provided services to TFS then please email the Administrators’ team at: tfsloans@opusllp.com.